Posted in Customer Service, Future, Research, Strategy

What type of person are you?

At Ganador it is business as usual, and it is quite usual for us to tinker with our business model. (Regular readers knwo that I do not believe in a business plan (as most people know it), but that does not mean we don’t have a strategy and that we measure our progress accordingly.

As part of this process we are going to to intorduce some changes – but it is too early to talk about those.

In the meantime, we are following a process of innovation – applying ‘design thinking’ to our organisation (a service business) the same as brand creators (say Apple) would do for physical products.

This video links back to the source article that informs some of our intellectual property development. (Astute readers may start picking up where we are heading to, but that is OK đŸ˜‰

The video expores 4 different types ‘learners’ or participants to the innovation process. As a smaller organisation, the same people must play different roles (not easy given natural preferences) but it helps being conscious of the stages and the various requirements.

Enjoy…

We thought it is interesting

Innovation as a Learning Process from Roger Shealy on Vimeo.

Advertisements

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s