Posted in Customer Service, Personal Development, Strategy, Words of Wisdom

The essence of marketing, business, life…

 

This video explains…the power of ONE.

I am a fan of General Sytems Theory – going back to my MBA thesis… and Chaos Theory fits right in. I won’t bore you with the details or attemept to convince you. (It will take a lifetime of study.)

But the point is:

EVERYTHING IS CONNECTED

In your life, business and everything else. It probably explains why my favourite saying iss;

THE WAY YOU DO ANYTHING IS THE WAY YOU DO EVERYTHING.

Which brings me to what the video so graphically illustrates:

ONE little thing can cause MAJOR DISRUPTION.

And so it is:

  • One bad employee, one good employee
  • One grumpy customer, one happy customer
  • One bad attitude, one good attitude
  • One negative step, one positive step

JUST ONE

What are you going to do about it?

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