Posted in General, Newsletter

Customer Service: A whitepaper

For the benefit of RSS readers of this blog; I just wanted to point you to this whitepaper on Strategic Customer Service. (The last entry on the list of downloads.)

I was written for subscribers to the Ganador RTLL newsletter. If you would like to receive it directly, just drop your email in the box. All the usual assurances apply…

Cheers

Dennis

 

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